Took my Funky Cat in for the recall. Booking was done through lease company, but I did receive a SMS reminding me.
I knew they needed to replace the three pin charging cable, so I took it out from the "secret" compartment in the boot and left it in the main part of the boot.
After comments in another group, I expected the recall to take about an hour, so I was a little surprised when they said they wanted it all day. That was my fault for not checking with them how long it would take and how long they would need the car for.
They said they did three updates, gave the car a vacuum and a clean. They also did a health inspection, which the Funky Cat passed with flying colours (well it's less than six months old, so no real surprise there).
I was about to leave and putting my bag in the boot, when I saw that the cable was still there. I wasn't sure it was replaced, so I went in and asked, I was assured that all aspects of the recall and been done. I wasn't totally convinced.
On the way home Wessex phoned me, I was driving so it went to voicemail, Wessex were ringing to say, they should have replaced the cable, and they had a cable for me back at the dealership.
So a couple of days later I went back to Wessex and got my recall replacement charging cable. That was a little frustrating.
Staff were friendly and welcoming.I appreciated the free coffee and soft drinks. The Mall at Cribbs Causeway is only a few minutes walk away, so it was easy to get to.